Dawn is our Customer Experience magician. She worked for British Airways for 23 years in the Middle East in a commercial leadership role, managing a high-value client portfolio before moving into Customer Experience Consultancy.
Dawn often volunteers, providing support to refugees and during the Kosovo War she was responsible for organising 4 tonnes of aid sent from Edinburgh.
Outside of work Dawn is a mum to a super active 5-year-old and has 2 rescue dogs (Dougal & Florence).
Caroline has made it her life’s work to help people make more meaningful decisions to support their communities and she’s learned some golden nuggets along the way!
So, join Caroline each week for her ‘Thursday Thoughts’ on all things people, planet, philanthropy or purpose all served with sprinkle of fun (but unfortunately no prosecco) to inspire you.