Customer Engagement Internship

Duration: 4 months

Hours: 21-28 hours per week

Salary: £10 per hour

View the full description here.

About the internship

We are recruiting for an energetic Customer Engagement Intern who’s passionate about business for good, and who brings energy and a willingness to learn to their role. The opportunity takes place over 4 months, where you’ll gain hands-on-and help us to deliver an amazing brand experience for our prospects.

You’ll be working side-by-side with our Customer Engagement Team who will support you throughout your time with us, and helping you to realise your potential at Social Good Connect. This internship is well suited to recent graduates, or students who are looking for summer placements.

The purpose of your internship is to assist in the development of new business and charity sign-ups by booking discovery calls for the Customer Engagement Team. This will involve carrying out research to identify organisations that would be an ideal fit, and then reaching out to them using a variety of different communication channels. You will need to have a keen eye for detail and be motivated to spread the word about Social Good Connect.

With this internship, you’ll have the opportunity to develop your communication skills, learn more about how to engage with customers and businesses, carry out market research and best of all – have your ideas heard!

Key Responsibilities Include

• Carry out market research to identify businesses that we can work with.
• Be a hungry, pro-active, and productive networker who uses a wide variety of creative ways to find and generate interest from our perfect potential business customers
• Ensure the CRM (Hubspot) is always up to date by recording all interactions with potential business customers in real time and providing the customer engagement team with the necessary data to start and continue successful sales conversations.
• Work closely with our marketing colleagues provide content and information that generates interest from our perfect potential business customers and attracts them to our services.

What you’ll gain

• Sought-after skills working with a CRM system that’s used by many businesses.
• Gain insight to the inner workings of a social enterprise
• Develop your communication skills internally, sharing ideas and bringing your best creative-self
• Experience in market research and communication with forward-thinking businesses

To apply, send your CV and a cover letter to tia@socialgoodconnect.org by 5pm on Thursday 9th June. We love to read cover letters that make us go ‘oOoOo’ – so don’t be afraid to let your personality shine through! We can’t wait to read yours.